Listing Removal & Correction Policy

The trustlists directory helps security, procurement, and compliance teams locate vendor-published trust centers and public compliance resources. Directory pages point to original sources; trustlists does not host or reproduce the linked trust-center content.

A listing is not an endorsement, certification, security rating, or statement that every displayed detail is current. We welcome corrections from companies and users.

A directory record may include:

• Company identity: company name, website domain, and public favicon or logo.
• Trust-center link: the public URL supplied by the company or discovered through public sources.
• Platform: the provider or technology hosting the trust center.
• Compliance information: certifications or frameworks publicly identified by the company.
• Public registries: links to sources such as CSA STAR where available.
• Verification metadata: indicators describing when or how a listing was checked or claimed.

Information may come from a company's website, trust center, public registry, authorized submission, or automated discovery followed by review.

From a company page, choose Suggest an edit to report an outdated URL, company name, platform, certification, favicon, or other listing detail. You can also email dmca@trustlists.org.

Please include:

• The company name and directory URL.
• The specific information that should change.
• The corrected information and a public source that supports it.
• Your relationship to the company, if relevant.

Corrections are reviewed before publication. Submitting a correction does not guarantee that every requested change will be accepted.

An authorized company representative may request removal by emailing dmca@trustlists.org.

Please include:

• The company name and directory URL.
• Your name, role, and company email address.
• Enough information for us to verify that you can act for the company.
• A reason for the request, if you would like to provide one.

After an approved removal, the record will no longer appear in the trustlists directory or its public data feed. Removal does not change the original third-party source, and search-engine caches may take additional time to refresh.

The listing claim flow lets an authorized representative request management access for a company listing. Start from the company page for the listing you want to claim.

Verification may use a company-domain email, an authenticated account, public company information, or manual review. We may request additional evidence when ownership or authority is unclear.

An approved claim can provide access to listing-management tools. Changes remain subject to integrity and public-source checks. Claim status does not imply endorsement, certification, or preferential ranking by trustlists.

We aim to acknowledge correction and removal requests within five business days and often respond sooner. Requests that require identity, authority, or source verification may take longer.

We may contact you for clarification, decline requests that cannot be verified, or preserve limited records where required for security, legal compliance, or abuse prevention.

For listing corrections, removals, or claim questions, email dmca@trustlists.org.

For other legal inquiries, email legal@trustlists.org.

See also our Terms of Service and Privacy Policy.