Help Scout
VantaVerified May 2026Help Scout Compliance & Certifications
SOC 2 Type IISOC 3HIPAAFedRAMPGDPR
Frequently Asked Questions
Does Help Scout have SOC 2 Type II?
Yes. Help Scout holds SOC 2 Type II, SOC 3, HIPAA, FedRAMP, GDPR certifications. You can view their trust center at trust.helpscout.com for full security and compliance documentation.
Where can I find Help Scout's security documentation?
Help Scout publishes their trust center on Vanta at trust.helpscout.com. It includes security policies, compliance certifications (SOC 2 Type II, SOC 3, HIPAA, FedRAMP, GDPR), and other documentation.
Is Help Scout HIPAA compliant?
Yes, Help Scout is HIPAA compliant and can support healthcare organizations that handle protected health information (PHI).