Question 1

Does Help Scout have SOC 2 Type II?

Accepted Answer

Yes. Help Scout holds SOC 2 Type II, SOC 3, HIPAA, FedRAMP, GDPR certifications. You can view their trust center at trust.helpscout.com for full security and compliance documentation.

Question 2

Where can I find Help Scout's security documentation?

Accepted Answer

Help Scout publishes their trust center on Vanta at trust.helpscout.com. It includes security policies, compliance certifications (SOC 2 Type II, SOC 3, HIPAA, FedRAMP, GDPR), and other documentation.

Compliance & Certifications

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